jita Privacy Policy

jita-jita.com is an online gaming platform that provides slots, live casino, card games, and fishing games to players in Bangladesh. jita is the data controller for all personal data collected through the jita website and mobile application.

As data controller, jita is responsible for deciding how and why your personal data is processed. We take this responsibility seriously. Our approach to privacy is built on three principles: collect only what we need, use it only for the purpose it was collected, and protect it with appropriate security measures at all times.

If you have any questions about how jita handles your personal data, or if you want to exercise any of your data rights, you can reach our support team at [email protected] at any time.

jita collects personal data in the following categories. We only collect data that is necessary for the purposes described in this policy.

Identity data: When you register on jita, we collect your full name and date of birth. If you are required to complete identity verification, we may also collect a copy of your national ID or other government-issued identification document. This data is used to confirm that you are who you say you are and that you meet the minimum age requirement of 18 years.

Contact data: We collect your phone number and, where provided, your email address. This is used to communicate with you about your account, send security alerts, and — if you have opted in — send promotional offers from jita.

Payment data: jita collects references to your mobile banking accounts (bKash, Nagad, Rocket) for the purpose of processing deposits and withdrawals. We do not store full payment credentials. Payment transactions are processed through secure payment gateways and jita only retains the reference data needed to match transactions to your account.

Transaction data: We maintain records of all deposits, withdrawals, bets placed, and game outcomes associated with your jita account. This data is used for account management, dispute resolution, and compliance with legal obligations.

Technical and usage data: jita automatically collects certain technical data when you use the platform, including your IP address, device type, operating system, browser type, and session logs. We also collect usage data such as which games you play and how long your sessions last. This data is used for security monitoring, fraud prevention, and improving the jita platform.

jita collects your personal data through the following channels:

• Direct interactions: Data you provide when registering an account, completing identity verification, making a deposit or withdrawal, contacting support, or updating your account settings.
• Automated technologies: Technical and usage data collected automatically when you access the jita website or app, including through cookies, server logs, and similar tracking technologies.
• Payment providers: Transaction reference data received from bKash, Nagad, and Rocket when you make a deposit or withdrawal.
• Identity verification services: Where required, jita may use third-party identity verification services to confirm the authenticity of documents you provide. These services return a verification result to jita but do not share your raw document data with us beyond what is necessary for verification.

jita does not purchase personal data from data brokers or other third-party sources. All personal data we hold about you was either provided by you directly or collected automatically through your use of the jita platform.

jita uses your personal data for the following purposes:

• Account management: Creating and maintaining your jita account, processing login requests, and managing your account settings and preferences.
• Payment processing: Processing deposits and withdrawals to and from your registered payment accounts. Verifying that payment accounts are registered in your name.
• Identity verification: Confirming your identity and age to comply with our legal obligations and prevent underage gambling.
• Customer support: Responding to your queries, resolving disputes, and providing assistance with account issues.
• Security and fraud prevention: Monitoring account activity for signs of fraud, money laundering, or other prohibited conduct. Protecting the integrity of the jita platform and the safety of all players.
• Responsible gaming: Monitoring gaming patterns to identify players who may be showing signs of problem gambling and providing appropriate support tools.
• Platform improvement: Analysing usage data to understand how players use jita and to improve the platform's features, performance, and user experience.
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates to players who have opted in to receive marketing communications from jita.
• Legal compliance: Retaining records as required by applicable law and cooperating with law enforcement or regulatory authorities when legally required to do so.

jita will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or having a clear legal basis to do so.

jita processes your personal data on the following legal bases:

• Contract performance: Processing that is necessary to provide the jita service to you under our Terms and Conditions — including account management, payment processing, and customer support.
• Legal obligation: Processing required to comply with applicable laws — including identity verification, age verification, anti-money laundering checks, and record-keeping obligations.
• Legitimate interests: Processing for purposes that are in jita's legitimate business interests and do not override your privacy rights — including fraud prevention, security monitoring, and platform improvement.
• Consent: Processing for purposes where you have given us your explicit consent — primarily marketing communications. You can withdraw your consent at any time by contacting support or updating your account preferences.

Where jita relies on legitimate interests as the legal basis for processing, we have assessed that our interests do not override your fundamental privacy rights. If you have concerns about any specific processing activity, please contact us.

jita does not sell your personal data. We share your data only in the following limited circumstances:

• Payment providers: We share necessary transaction data with bKash, Nagad, and Rocket to process your deposits and withdrawals. These providers process your data under their own privacy policies and are bound by contractual obligations to protect your data.
• Identity verification services: Where required, we share identity document data with third-party verification services for the sole purpose of confirming your identity. These providers are contractually prohibited from using your data for any other purpose.
• IT and platform service providers: jita uses third-party providers for hosting, data storage, and platform infrastructure. These providers act as data processors under our instruction and are bound by strict data processing agreements.
• Legal and regulatory authorities: jita will disclose personal data to law enforcement, regulatory bodies, or other authorities when required to do so by law, court order, or other legal process. We will notify you of such disclosures where we are legally permitted to do so.
• Business transfers: In the event of a merger, acquisition, or sale of jita's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights under this policy will continue to apply.

All third parties with whom jita shares personal data are required to maintain appropriate security measures and to use your data only for the specific purpose for which it was shared.

jita uses cookies and similar technologies to operate the platform and improve your experience. Here's what we use and why:

• Essential cookies: Required for the jita platform to function. These include session cookies that keep you logged in during your visit. You cannot opt out of essential cookies without affecting your ability to use jita.
• Performance cookies: Used to collect anonymous data about how players use jita — such as which pages are visited most and where errors occur. This data helps us improve the platform. No personally identifiable information is collected through performance cookies.
• Functional cookies: Used to remember your preferences, such as your preferred language or display settings, so you don't have to set them every time you visit.

jita does not use third-party advertising cookies or allow ad networks to place tracking cookies on the jita platform. You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the jita platform.

jita takes the security of your personal data seriously. We implement the following technical and organisational measures to protect your data:

• TLS encryption for all data transmitted between your device and jita's servers.
• AES-256 encryption for sensitive data stored on jita's servers.
• Access controls that limit which jita staff can access personal data, based on the principle of least privilege.
• Regular security audits and penetration testing of the jita platform.
• Secure data centres with physical access controls and 24/7 monitoring.
• Incident response procedures to detect, contain, and respond to data security incidents promptly.

While jita takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your data safe — use a strong, unique password for your jita account and never share your login credentials with anyone.

In the event of a data breach that is likely to affect your rights and freedoms, jita will notify you as soon as reasonably practicable and provide information about the steps you can take to protect yourself.

As a jita player, you have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected].

• Access: Request a copy of the personal data jita holds about you.
• Rectification: Ask us to correct any inaccurate or incomplete personal data.
• Erasure: Request deletion of your personal data where there is no longer a legal basis for us to hold it. Note that some data must be retained for legal compliance purposes even after account closure.
• Restriction: Ask us to pause processing of your data while a dispute is being resolved.
• Portability: Request a copy of your data in a structured, machine-readable format.
• Object: Object to processing based on legitimate interests, including direct marketing. If you object to marketing, we will stop immediately.

jita will respond to all data rights requests within 30 days. In complex cases, we may extend this by a further 60 days, in which case we will notify you of the extension and the reason for it.

jita is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the jita platform in any way.

If jita becomes aware that personal data has been collected from a person under 18, we will immediately close the associated account, delete the personal data, and forfeit any balance held in the account. If you believe a minor has registered on jita, please contact us at [email protected] so we can investigate and take appropriate action.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms, including jita.

jita may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make significant changes, we will notify registered players via their registered contact details and update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically. Your continued use of jita after changes have been published constitutes your acknowledgement of the updated policy. If you disagree with any changes, you should stop using jita and contact us to request account closure and data deletion.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how jita handles your personal data, please get in touch with our support team. We're available 24/7.